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Terms and Conditions

Last Updated: May 15, 2026

Welcome to Influnex.

These Terms and Conditions ("Terms") govern your access to and use of the Influnex platform, website, applications, software, APIs, AI systems, automation tools, and related services (collectively, the "Services") operated by Luneox Private Limited ("Company", "Influnex", "we", "our", or "us").

By accessing or using Influnex, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must not use the Services.

1. Company Information

Legal Entity: Luneox Private Limited

Registered Address: SY 6 B P Raju Marg White Fields, Kothaguda K.V. Rangareddy, Serilingampally Hyderabad - 500084 Telangana, India

Support Email: support@luneox.com

2. Eligibility

You must be at least 18 years old to use Influnex.

By using the Services, you represent and warrant that:

  • You are legally capable of entering into binding contracts under applicable law.
  • You are authorized to act on behalf of any business, organization, or entity you represent.
  • Your use of the Services complies with all applicable laws and regulations.

Influnex reserves the right to suspend or terminate accounts that violate eligibility requirements.

3. Description of Services

Influnex is an AI-powered marketing automation and content intelligence platform that may provide:

  • AI-generated text content
  • AI-generated images and videos
  • Social media automation and scheduling
  • Content publishing and optimization
  • Multi-platform integrations
  • AI-driven analytics and performance insights
  • Autonomous marketing workflows
  • Team collaboration features
  • Brand management tools
  • Third-party platform integrations

Influnex may use autonomous, agentic, generative AI, machine learning, and third-party technologies to provide the Services.

Features and functionality may evolve, change, or be discontinued at any time.

4. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity conducted under your account
  • Ensuring connected third-party accounts are authorized
  • Maintaining accurate account information

You agree not to:

  • Share accounts without authorization
  • Access accounts belonging to others
  • Attempt unauthorized access to systems or APIs
  • Use automated tools to exploit the platform

Influnex may suspend or terminate accounts at its sole discretion.

5. Third-Party Integrations

Influnex may integrate with third-party platforms including but not limited to:

  • Instagram
  • Facebook
  • LinkedIn
  • X (Twitter)
  • Threads
  • YouTube
  • TikTok
  • Medium
  • Google services
  • Payment gateways
  • Cloud providers
  • Analytics platforms

Your use of third-party platforms remains subject to their respective terms and policies.

Influnex is not responsible for:

  • API limitations
  • Platform restrictions
  • Third-party outages
  • Account suspensions
  • Changes in platform policies
  • Algorithm changes
  • Content reach fluctuations

You authorize Influnex to access and process connected accounts solely for providing Services.

6. AI-Generated Content Disclaimer

Influnex uses artificial intelligence and autonomous systems to generate content, recommendations, insights, and automations.

You acknowledge and agree that:

  • AI-generated content may contain inaccuracies, errors, omissions, or unintended outputs.
  • AI-generated outputs may not always be unique.
  • You are solely responsible for reviewing and approving all content before publication or use.
  • Influnex does not guarantee engagement, reach, sales, virality, conversions, or business outcomes.
  • Influnex is not liable for reputational, legal, financial, or platform-related consequences resulting from generated content.

Users must independently verify all generated outputs before publishing.

7. User Content

Users may upload or provide:

  • Images
  • Videos
  • Logos
  • Trademarks
  • Brand assets
  • Text
  • Social media credentials
  • Campaign materials
  • Other content

You retain ownership of your uploaded content.

By uploading content, you grant Influnex a non-exclusive, worldwide, limited license to:

  • Process content
  • Store content
  • Modify content for Service functionality
  • Generate AI outputs
  • Publish content based on user instructions
  • Improve workflows and automation systems

You represent and warrant that:

  • You own or are authorized to use uploaded materials.
  • Uploaded content does not infringe intellectual property rights.
  • Uploaded content complies with applicable laws.

Influnex reserves the right to remove content violating these Terms.

8. Prohibited Uses

You agree not to use Influnex for:

  • Illegal activities
  • Fraudulent activities
  • Hate speech
  • Harassment
  • Violence or threats
  • Adult or explicit content
  • Terrorism or extremist content
  • Political manipulation or deceptive campaigns
  • Spam or misleading advertising
  • Copyright infringement
  • Trademark infringement
  • Malware distribution
  • Unauthorized scraping
  • Platform abuse
  • Impersonation
  • Reverse engineering
  • AI model extraction
  • Prompt extraction attacks
  • Unauthorized automation

Influnex may immediately suspend accounts involved in prohibited activities.

9. Intellectual Property

All rights, title, and interest in the Services, including but not limited to:

  • Software
  • AI systems
  • Engines
  • Branding
  • Logos
  • Workflows
  • Interfaces
  • Algorithms
  • Models
  • APIs
  • Designs
  • Documentation

remain the exclusive property of Luneox Private Limited and its licensors.

You may not:

  • Copy or reproduce the Services
  • Reverse engineer the platform
  • Extract prompts or system logic
  • Create competing products using the Services
  • Resell or sublicense the Services without authorization

Influnex, AEXN, and associated engines may be protected by intellectual property laws.

10. Subscription Plans and Billing

Influnex may offer monthly, annual, enterprise, or custom subscription plans.

Pricing may vary based on:

  • Brand licenses
  • Usage limits
  • Features
  • Content generation volume
  • Enterprise requirements

By subscribing, you agree that:

  • Billing may recur automatically until canceled.
  • Taxes may apply.
  • Failure to pay may result in suspension or termination.
  • Pricing and features may change at any time.

Influnex reserves the right to:

  • Modify plans
  • Modify pricing
  • Add or remove features
  • Limit usage
  • Enforce quotas

11. Refund Policy

Except where required under applicable law:

  • Payments are non-refundable.
  • Consumed credits, generated assets, processed workflows, or utilized subscription periods are non-refundable.
  • Refunds, if applicable, may be prorated based on unused portions solely at Influnex's discretion or where legally required.

Enterprise agreements may contain separate commercial terms.

12. Suspension and Termination

Influnex may suspend, restrict, or terminate access immediately for:

  • Non-payment
  • Policy violations
  • Abuse or misuse
  • Illegal activities
  • Security risks
  • Fraudulent activity
  • Platform exploitation
  • Harmful or disruptive conduct

Upon termination:

  • Access may be revoked immediately.
  • Generated content and stored data may be deleted.
  • Active subscriptions may be canceled.

Certain provisions of these Terms survive termination.

13. Data Processing and Privacy

Influnex may collect and process:

  • Names
  • Email addresses
  • Social media tokens
  • Uploaded content
  • Analytics data
  • Usage information
  • Device and browser data
  • Billing information

Data may be processed through:

  • AWS infrastructure
  • Third-party APIs
  • Cloud storage providers
  • Analytics providers
  • AI infrastructure providers

Data may be stored or processed outside India where required for Service delivery.

Influnex implements commercially reasonable security measures but cannot guarantee absolute security.

Use of the Services is also governed by the Privacy Policy.

14. Availability and Service Limitations

Influnex does not guarantee uninterrupted or error-free operation.

Services may be affected by:

  • Third-party outages
  • API limitations
  • Platform restrictions
  • Maintenance
  • Internet disruptions
  • AI model availability
  • Infrastructure failures

Features may be modified, paused, or discontinued without prior notice.

15. Limitation of Liability

To the maximum extent permitted by law, Luneox Private Limited and its affiliates shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Loss of reputation
  • Business interruption
  • Platform bans or suspensions
  • AI-generated inaccuracies
  • Content performance outcomes
  • Third-party platform actions

Influnex's total liability shall not exceed the amount paid by you for the Services during the preceding three (3) months.

16. Indemnification

You agree to indemnify and hold harmless Luneox Private Limited, its directors, employees, affiliates, and partners from any claims, damages, liabilities, losses, or expenses arising from:

  • Your use of the Services
  • Violation of these Terms
  • Uploaded content
  • Intellectual property disputes
  • Third-party claims
  • Regulatory violations

17. Enterprise Services

Enterprise customers may receive:

  • Dedicated support
  • Relationship managers
  • Custom workflows
  • Additional integrations
  • Separate commercial agreements

Where enterprise agreements conflict with these Terms, the enterprise agreement shall prevail for the applicable customer.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to arbitration provisions, courts located in Hyderabad, Telangana shall have exclusive jurisdiction.

19. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved amicably.

If unresolved, disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

  • Seat of arbitration: Hyderabad, Telangana, India
  • Language: English
  • Arbitration proceedings shall remain confidential.

20. Changes to Terms

Influnex reserves the right to modify these Terms at any time.

Updated Terms become effective upon publication on the website.

Continued use of the Services after updates constitutes acceptance of revised Terms.

21. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms constitute the complete agreement between you and Luneox Private Limited regarding the Services and supersede any prior agreements, understandings, representations, or communications relating to the Services.

23. Force Majeure

Influnex shall not be liable for any delay, interruption, or failure to perform resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Internet outages
  • Government actions
  • Cyberattacks
  • Labor disputes
  • Infrastructure failures
  • Third-party platform outages
  • AI provider disruptions
  • Cloud service failures

24. Electronic Communications

By using the Services, you consent to receiving electronic communications from Influnex including:

  • Account notifications
  • Billing communications
  • Legal notices
  • Product updates
  • Security alerts
  • Marketing communications (where permitted)

Electronic communications satisfy any legal requirement that communications be in writing.

25. Beta Features and Experimental Services

Influnex may provide beta, experimental, preview, or early-access features.

Such features:

  • May contain bugs or inaccuracies
  • May change without notice
  • May be discontinued at any time
  • Are provided on an “as-is” basis
  • May have limited support

Use of beta features is at your own risk.

26. Feedback and Suggestions

Any feedback, ideas, recommendations, or suggestions provided to Influnex may be used without restriction or compensation.

You grant Influnex a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate feedback into the Services.

27. Security and Compliance

Users are responsible for:

  • Maintaining secure credentials
  • Restricting unauthorized access
  • Ensuring lawful use of connected accounts
  • Reviewing generated content before publishing

Influnex may implement monitoring, fraud detection, abuse prevention, and security controls to protect the platform and users.

28. Marketing and Publicity

Unless otherwise agreed in writing, Influnex may identify customers by name and logo for marketing, portfolio, case study, investor, or promotional purposes.

Enterprise customers may request exclusion through written notice.

29. Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent.

Influnex may assign or transfer these Terms in connection with:

  • Mergers
  • Acquisitions
  • Corporate restructuring
  • Asset sales
  • Affiliate transfers

30. Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of any rights.

31. Contact Information

For legal, compliance, billing, or support inquiries:

Luneox Private Limited SY 6 B P Raju Marg White Fields, Kothaguda K.V. Rangareddy, Serilingampally Hyderabad - 500084 Telangana, India

Email: support@luneox.com

By accessing or using Influnex, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.